You can leave feedback for Apple here but be aware you don't get a response. Hopefully I can avoid any permanent marks in the interim. Capture Entire Screen on Mac computer Step 1: Press the Shift+Command+3 to capture fullscreen or Use Shift+Command+5 on the keyboard for Snipping tools.
I'll take it in for service & get a new screen just before the warranty expires. My 16 inch has the extended warranty, and I am going to just use as normal keeping the screen and keys as clean as possible. The 13 inch laptop had the same issue, and over time the key marks became permanent, as sweat, debris, oils, etc on my hands would have degraded the screen coating over time. My previous laptop was a MacBook Pro 13, which I kept for five years due to waiting out the the butterfly switch fiasco. I opened a support request yesterday, during which the rep acknowledged Apple recognizes this problem, and was offered service. The good news is that this is a known issue at Apple.
I have a (Bellroy) sleeve to protect the laptop, and transport it in a dedicated bag that is very lightly loaded just an A5 notepad, water bottle, and small zip case for cables. I bought screen cleaner and a microfibre wipe, and with prompt cleaning can see marks appearing regularly. My current laptop is a MacBook Pro 16 I bought in May, about four months ago, and noticed key marks on the screen straight away. The screen doesn't have enough clearance, is in contact with the keyboard when closed, and gets marked. The short answer is you can't prevent these marks.
0 kommentar(er)
